ESPO Conference Malta/ The Hague 2020


EPSO 29th Conference and C19 Task Force meeting online

Main topics

  • What makes regulationexcellent?
  • What does the future of regulation look like ?
  • Future developments in regulation and inspection; Various supervisory approache;
  • ‘Inclusion’ and ‘User involvement’ in regulation of  Health and Social Care;
  • Epistemic Injustice and a  systematic approach to include  ‘modern slavery’ victims  in supervisory practice

Programme and presentations

Conference day 1

Start of the conference

Welcome by the conference chair Jooske Vos, EPSO

200922 welcome EPSO Conference Jooske Vos


What makes regulation excellent?

SESSION 1*  ExcellencePrinciples of excellence ; What does excellent supervision look like?  What are principles of professionalism, integrity and good governance?

Introduction to the Computer assisted regulatory decision support CATS/ CARDS; method used to implement elements of excellence in supervisory practice-  Presented by Dick Ruimschotel (The Netherlands);


Improving Regulatory Compliance in Healthcare: Creating A Taxonomy of Regulatory Interventions and Achieving Long Term Objectives – Erik Koornneef, Advisor Ministry of Health, Abu Dhabi, UAE



SESSION 2  Excellence  – Learning  from other industries and from cross border co-operation

Compliance and Excellence in the Financial Sectorhow to supervise the culture of regulated organisations. Aute Kasdorp


Comparing the national responses during the Covid crisis. Florentin Blanc OECD, France/ Italy;



SESSION 3 –Future developments in regulation and inspection; Various supervisory approaches

What does (excellent) regulation look like in the future? –Victoria Howes, CQC, England;


How can external inspections – in the future – be better prepared to facilitate more effective ways of conducting inspections, mediate change and improve the quality of care in healthcare organisations.

Einar Hovlid, Helsetilsynet Norway,  will speak about a systematic review and narrative synthesis which was conducted:

  • to explore the way in which external inspections might mediate change in organisations;
  • To get better knowledge on how external inspections can contribute to improve quality of care, and
  • find why the effects of external inspections seem to vary.



SESSION 4 –Future developments in regulation and inspection; Various supervisory approaches

Effects of new technologies and technological advancements.Input from Estonia – Maria-Filina-Kossatšova;


15:15 – 15:30 As supervisor, how to meet future requirements for good care? How does SCSA will meet the future requirements of good care? Matthew Vella – Malta;



SESSION 5-Future developments in regulation and inspection; Various supervisory approaches

Risk assessment in Social Care – Community based living vs. rehabilitative/residential care, by Francesca Muscat Camilleri, Head of Regulations and Standards and Nicole Borg Senior Research Officer SCSA, Malta;


16:45 -17:00 Future developments of  inspection Latvia: New inspection methods and evaluation tools in Latvian Health Care (pathways to supervise strokes in hospital care) Indra Dreika – Latvia


Conference day 2


‘Inclusion’ and ‘User involvement’ in regulation of  Health and Social Care

SESSION 6-Inclusion and user involvement

The SURE framework (Supporting, Understanding, Responding, Evaluating) which is now going live in New Zealand Richard Hamblin , Health Quality & Safety Commission New Zealand;


Tools to increase the user perspective in supervision with social facilities for children/youth;  Anne Lund Frydensberg, NBSS (National Board of Social Services), Denmark.


During the break short films: The importance of consumers in Whakakotahi (New Zealand): primary care quality improvement. Some of the people involved in Whakakotahi projects talk about their experience and how consumers are key partners in quality improvement.

Watch videos 

SESSION 7-Inclusion and user involvement

Regulating long-term care in the home environment by mapping the care network and starting from the experience of the client; a qualitative study Didi Verver, VU University Amsterdam MC, The Netherlands;


10:45 – 11:00 Lessons learned during the Covid and best practices to increase the preparedness for the future pandemics Henk Nies, Vilans, The Netherlands;



SESSION 8-Inclusion and user involvement

Epistemic Injustice and a  systematic approach to include  ‘modern slavery’ victims  in supervisory practice

Modern Slavery – A special CQC project focus of to include modern slavery victims in supervisory practice-Charles Rendell CQC;


 Epistemic Injustice – Havi Carel, Bristol University;




SESSION 9 Follow up EPSO Covid 19 –  Task Force working group

Andrew Terris,  IFIC – EPSO presentation Sept 2020 Andrew