ESPO Conference Malmö 2019
EPSO 28th Conference and Working group meetings in Malmö
- A vision on quality in health and social care including quality standards and implementation dilemmas – a supervisory approach;
- Sustainable methods for effective supervision including outcome and value based supervision.
o A vision on Quality;
o Implementation methods , Impact and Results in the various countries;
o FORUM on vision on Quality-; How to master impact and qualitative outcomes in health and social care.
- Innovative methods for supervision in health and social care including methods to include the unseen the unheard and those not included;
o Technical innovation in health and social care inspection;
o Ethical innovation in health and social care;
o Innovative methods to include the unseen, unheard and those not included.
Programme and presentations
Conference day 1
Start of the conference
Welcome by the conference chair Ardita Baraku, Kosovo and Roundtable introduction session of the delegates.
A supervisory approach of innovation in health and social care
– how to include the unseen, the unheard and those not included
Including children’s rights in inspection of children services
By the Ombudsman for Children in Sweden Elisabeth Dahlin.
Young volunteers in supervision of care services
By Kevin Mitchell, Care Inspectorate Scotland.
Roundtable discussion session: how to include the unseen, the unheard and those not included
Feedback from roundtables
A vision on quality, quality standards and implementation dilemmas
Expected results and impact of the new quality standards and methods in Malta
By Matthew Vella, CEO, The Social Care Standards Authority, Malta
Vision on Quality – A new role model for regulation – towards sustainable change and improvement in the regulation of health and social care ; How to manage a sustainable relationship between the supervisor and the service provider?
By Assoc. Prof Johan Thor, Sweden (EPSO advisory network)
A vision on quality – quality standards in social care – some recent developments in the Netherlands
By prof. Henk Nies (EPSO advisory network); Moving towards a new role for the inspectorate; How to balance between the role of the inspectorate, the role of the care provider, the role of the intermediate organisations, government intervention and what are dilemma’s?
A vision on quality- quality standards – theory and practice – how to implement a working model – not only on paper but also in practice
By Assoc. prof. Annemiek Stoopendaal, the Netherlands.
Roundtable discussion session: vision on quality: How to master impact and qualitive outcomes in health and social care
Moderated and chaired by Richard Hamblin, New Zeeland
City walking tour old Malmö
Conference dinner at Restaurant Rådhuskällaren on invitation of EPSO
Conference day 2
Impact and result of quality improvement in the various countries
First ideas and plans for ‘Outcome based supervision’ in Singapore
By Louisa Zhang, Singapore
Strengthening the evidence about CQC’s contribution to improvement of quality of care
By Alan Boyd, England
Results and effect of the implementation of the new Scottish quality standards for health and social care (new standards; Impact of the new care standards)
By Peter MacLeod, Care Inspectorate Scotland. Including questions and video of Jill and Alison’s story.
New initiatives for health care quality improvement in Latvia-Evija Palčeja
Latvian Health Inspectorate: developing self-assessment as the system and part of supervision (methodology, collaboration, feedback, national improvements), complaints triage and involvement of hospitals in analysis and investigation, themed audits (mammography, stroke as an example).
Quality improvement supervisory strategy in Turkey
By Duygu Kara, Ministry of Health
A supervisory approach of innovation in health and social care- Innovative methods for supervision- methods to include the unseen, the unheard and those not included
Technical innovation in a regulatory approach
By Tim Atkins, CQC, England
The Rainbow model – a digital innovation tool to evaluate value-based Integrated care (VBIC) -approaches within care systems
By Pim Valentijn, Maastricht University/ The Netherlands. Interactive session including questions and discussions.
Creatively engaging people by using innovative tools. Using participatory design approaches and visual methods lead by design researchers seek to creatively engage people who use and deliver services to innovate systems, pathways and experiences of care. Gemma Teal, the Digital Health and Care Institute (DHI), the Glasgow School of Art, Scotland.
EPSO Board Updates
By Jooske Vos, Chair of EPSO Board.
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